Daniel Costa
Growth & Customer Journey Consultant
Daniel works at the intersection of marketing, customer experience, and measurement. He translates broad growth ambitions into clear journeys, useful metrics, and focused experiments. His sessions help participants decide what to improve first and how to recognize meaningful progress.
Measure What Matters: Engagement, Retention, Revenue
Choose a small set of indicators that connect participation with business goals. Learn how to establish a baseline, interpret results in context, and use the findings to decide what to improve next.
Build Your 90-Day Implementation Roadmap
Turn your summit notes into a realistic plan. Select priorities, assign ownership, identify dependencies, and set milestones and success measures for the next 30, 60, and 90 days.
Roadmap Presentations & Peer Feedback
Present the essential elements of your roadmap in a small group. Receive feedback on focus, feasibility, and measurement, then refine your first implementation step.
Collaboration Circles
Join a small group to share a challenge, offer expertise, and identify a practical collaboration opportunity. Agree on one next step and who will take responsibility for it.
Measure What Matters: Engagement, Retention, Revenue
Choose a small set of indicators that connect participation with business goals. Learn how to establish a baseline, interpret results in context, and use the findings to decide what to improve next.
Build Your 90-Day Implementation Roadmap
Turn your summit notes into a realistic plan. Select priorities, assign ownership, identify dependencies, and set milestones and success measures for the next 30, 60, and 90 days.
Roadmap Presentations & Peer Feedback
Present the essential elements of your roadmap in a small group. Receive feedback on focus, feasibility, and measurement, then refine your first implementation step.
Collaboration Circles
Join a small group to share a challenge, offer expertise, and identify a practical collaboration opportunity. Agree on one next step and who will take responsibility for it.
Map the Journey: Visitor, Subscriber, Member, Advocate
Trace the steps people take from discovering your organization to becoming active supporters. Identify their needs, key decisions, and common obstacles, then sketch a journey that makes the next step clear.
Map the Journey: Visitor, Subscriber, Member, Advocate
Trace the steps people take from discovering your organization to becoming active supporters. Identify their needs, key decisions, and common obstacles, then sketch a journey that makes the next step clear.
Measure What Matters: Engagement, Retention, Revenue
Choose a small set of indicators that connect participation with business goals. Learn how to establish a baseline, interpret results in context, and use the findings to decide what to improve next.
Build Your 90-Day Implementation Roadmap
Turn your summit notes into a realistic plan. Select priorities, assign ownership, identify dependencies, and set milestones and success measures for the next 30, 60, and 90 days.
Roadmap Presentations & Peer Feedback
Present the essential elements of your roadmap in a small group. Receive feedback on focus, feasibility, and measurement, then refine your first implementation step.
Collaboration Circles
Join a small group to share a challenge, offer expertise, and identify a practical collaboration opportunity. Agree on one next step and who will take responsibility for it.
Map the Journey: Visitor, Subscriber, Member, Advocate
Trace the steps people take from discovering your organization to becoming active supporters. Identify their needs, key decisions, and common obstacles, then sketch a journey that makes the next step clear.